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The Family Dining collection is a functionable and universal table range availbale in two sizes and various colour combinations.
Product Code:
1800 WIDTH(mm) 750 HEIGHT(mm) 900 DEPTH(mm)
Payments:
Examples:
Representative Example:
Order Value
£650.00
Order Value
£1,000.00
Deposit (20%)
£130.00
Deposit (10%)
£100.00
Finance amount
£520.00
Finance amount
£900.00
12 monthly repayments of
£43.33
24 monthly repayments of
£37.50
Total Amount Payable
£650.00
Total Amount Payable
£1,000.00
APR Representative
0%
APR Representative
0%
Fixed Interest Rate
0%
Fixed Interest Rate
0%
********Delivery Notice:********
Due to the increased cost of fuel we have had to add a temporary fuel surcharge onto our orders. This is something that we wanted to avoid doing but due the rising cost we have had to take this measure.
Please note that the following charges will apply to the post codes below :
if you have any questions regarding this please feel free to contact us on 02476705600 or you can email us on sales@furnitrueinstore.co.uk
Our items
We stock most of our items in our warehouses and offer a huge range of beds, mattresses, and of course, sofa designs. Because we stock our own branded items, we can deliver within 7-10 working days - in most situations.
You will always receive a call from our delivery team to organize the delivery date and time slot. We make contact 2 days before delivery to let you know the time slot details so, please make sure that we have an accurate mobile number and email.
We start our deliveries from approximately 6:00 am to make sure we can accurately hit our estimated times. Deliveries normally finish around 14:00-16:00.
This would be a two-man delivery unless advised otherwise. We can have our drivers call you before arriving on the day of delivery. Please notify the logistics team if you wish to have this added to your order.
When arriving at your property they will ensure that they have adequate access into your property interior to make the delivery go as smooth as possible. You might be asked to remove paintings, lamps or fixtures to ensure the two delivery staff can proceed efficiently. It is your responsibility to ensure that the team have enough space to get into the property.
As standard, our delivery staff will bring your furniture inside to the ground floor and move them into the room of your choice unless requested otherwise.
The couriers deliver to the ground floor only, this is the standard service that is included with your purchase. If you require an upper floor delivery, we can take the items upstairs for you however, there are applicable charges that need to be paid directly to the courier(s).
As standard, the two delivery staff members will leave the sofas in their protective packaging on the ground floor. They can offer an installation service that includes;
Assembly of your sofas
Placing your new sofas in your desired room
Eco-friendly recycling of the packaging
We do recommend adding this additional service to your order if you are not comfortable with the assembly of your furniture. The amount of fitting needed varies per sofa, so the time can vary from 5 minutes to 30 minutes.
(Please note: This service is only available on sofas.)
We do not recycle old furniture that you might have. To arrange this, you can contact your local council or a charity of your choosing.
Pre-Order Items
Sometimes, we offer pre-order specials on our website or social platforms. These products will go on sale for several weeks until they arrive with us. We do this to offer you the best price on the latest sofa designs. We do offer estimates of arrival but due to external factors, these times may run over. If you are short on time and are working to a deadline, we would suggest viewing our ready to deliver sofas. Please, note pre-order items are not available with any discounts or promotional offers.
Other furniture (Anything besides our sofas and express beds)
The items which these companies stock does vary from lighting, bedroom furniture, rugs, sofas, decor pieces, and much more. Because of the variety, the lead times can vary for different suppliers. We make every effort possible to provide accurate lead times at checkout and on our product pages.
These companies do provide a direct delivery for us to ensure you receive your furniture as fast as possible, when this is the case we will provide them with your details to let you know the estimated delivery date.
If we have any tracking links generated, we will send this over to you so you can track your purchase for further peace of mind.
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Summary
Delivery to England & Wales is FREE
We can deliver to Scotland but they are delivery charges applicable, this varies on your location.
We DO NOT Deliver to Northern Ireland, Channel Islands, Isle of Man, Isle of Wight or Highlands.
Delivery will be booked in after your order (please allow a few days for this, this varies on location )
Failed delivery
On the rare occasion that you miss your delivery, after accepting and confirming your delivery date and time slot, you will be liable to pay up to £150 for the re-delivery of your items, the cost can vary up and down depending on the size and quantity.
If you miss the delivery of a rug, they should make another attempt of delivery at no extra charge to yourself
If you are absent for the delivery of your bedframe order, the courier that we use should make another attempt free of charge
If you are not present for the delivery of your sofa order, after confirming delivery with our office, you will be liable to cover the costs for a re-delivery. This is to cover the costs incurred by having to do two journeys, prolonging other deliveries in that area which could have proceeded.
We reserve the right to cancel orders.
Please also remember that the remote locations may result in early morning deliveries ( approx. 5 am depending on the area) or longer lead times.
Return Policy
We hope you love your products but on the rare occasion you don't really love your furniture, our return guide will make it clear what happens next, this policy covers everything you buy from FurnitureInstore.
Not had a delivery yet?
If you have not had a delivery yet and have changed your mind about your furniture purchase, it is very simple to give us a call (02476 705 600) or email and we can cancel your order without a problem. We might ask why you want to cancel your order this is done to ensure we always improving.
If you have found an identical item we retail cheaper somewhere else please let us know and we will endeavour to price match, all you need is a quote from a competitor or a website link for the same product.
Looking to return your furniture?
No problem, we accept that everyone makes changes. We are happy to offer a full refund minus any courier costs incurred to us- this varies on the item size, weight and location. This applies to all our products as long as they are in the same condition as sold to you and returned within 14 days of delivery. Items will need to be in their original packaging. Items that have been assembled need to be unassembled for collection.
We would love to offer a free return service on all items that we sell but unfortunately, this is not the situation. The return cost varies depending on the item you are returning, for example, a regular sofa will cost a minimum of £100. We charge this amount to cover the fees associated with instructing a courier to come to your area and bring the furniture back to our warehouse. We will never charge more than £150 for a return request.
As mentioned above you can use your own selected courier and we will issue a full refund upon the return. ( minus the initial delivery fee, if applicable.)
Processing your refund
We will refund the money back into the same payment method you used to place your order.
If you used a credit or debit card using our SagePay terminal, you should receive your money back within 7 working days of the refund being issued, not the return being performed. This is due to the clearing process that many banks work through.
If you used PayPal and had funds in the account, the refund normally is performed and back into your account within the same day of the refund being issued. The furniture items need to be inspected by our technicians before a refund is issued. This is to ensure the items are in the same condition as sold in.
Return Summary
You have the right to cancel your order for up to 30 days after placing your order and 14 days after receiving your order.
If you wish to return goods, they must be in suitable protective packaging and not used (the same condition as sold to you, we will not accept used goods back)
Assembled items must be un-assembled and placed back in their original wrappings/box
Bespoke items are not available for cancellation due to the nature of the items
Please do not order multiple sofas to return your item
If you wish to return any goods, click here to fill out the form
You will be liable for the cost of returning the goods.
Your refund will take place after the goods have been collected and returned to our warehouse for inspection.
Your statutory rights are not affected by anything in this policy.
All of our orders have a VAT Invoice emailed to you and a physical paper copy given to you on the day of delivery, please retain the proof of purchase.
We are actively committed to protecting your data, from your name, address and payment details. We protect your personal data in every aspect of our business from the administrative, electronic and analytically side of our business.
Payment methods accepted
We accept the following payment methods;
Credit/Debit cards - Visa, MasterCard, American Express, JCB, Diners club international
PayPal - Using PayPal to process payments for your order
Finance - Interest Free Finance With DEKO
BAC's - Direct bank transfer to our account, ( please call us to arrange this )
Cash On Delivery - Cash is still accepted by us as we use drivers we know and trust.
Refusal / Declined orders
We reverse the right to cancel any order if the following condtions are met;
Your payment has been flagged by our merchant/terminal provider(s)
Payment has been declined or failed
The goods are out of stock with ourselves or external suppliers
We made an error with the description of the sofas or product listing
We can not deliver to your address/location or meet your requirements needed.
All refunds/cancelations are made to the same payment method used.
Website security
Our website is encrypted to protect all your personal and sensitive information, we use Sectigo SSL and you should be able to see HTTPS and a Padlock symbol to show we are a certificated secure website,
Data Protection Act
To process your orders we will need a few personal details such as your name, address, etc , but we will never release these details to any third party without your consent.
Safeguards
We actively screen customer's requests when contacting us, so we can confirm their identities and make sure we do not release anyone's personal data.