Features

• Nancy Grey Fabric 3 Seater Sofa
• Upholstered in a premium fabric
• Foam-filled seat cushions, for durability and longevity
• Fibre-filled back cushions
• Chunky, stylish design
• Medium soft firmness
• Easy assembly
• Arrives packaged and protected
• 1 year warranty - standard on all our products

Description

The Nancy sofa collection we have created has been designed by our in-house team to meet the standards and requirements of our customers. We have worked hard to create the perfect sofa with the perfect price, without compromising the comfort or quality of the collection. The simplicity of this collection in conjunction to the chunky design has made this sofa a massive crowd pleaser. The Nancy supplies a Soft-Medium firmness with this sofa, making the sofa perfect to sink into. Better yet, we offer this sofa in alternative colour options. Now available in a 1 seater, 2 seater or 3 seater..

Reviews

Why do we review? It is simple we want people to know if the experience we had was a good or bad experience. We allow people to review us and our overall service and our products individually to show everyone we supply the best furniture and the best service at the best price available. We have partnered with Trustpilot to show how people have got along with our products and our service when deciding to buy from us

Our items

We stock all our own items in our warehouses, we have a huge range of beds, mattresses, and of course our sofa designs. Because we stock all of our own branded items we can deliver these within 7 working days in most situations. You will always receive a call from our delivery team to organize the delivery date and time slot, we make contact 2 days before delivery to let you know the details, please make sure we have an accurate phone number and email so we can contact you.

We start our deliveries from approx 6 am to make sure we can accurately hit our delivery estimates, deliveries normally finish around 2-4 pm. 

Two delivery staff can call you beforehand on the day of delivery to give you notice of when they are arriving if needed, please notify the delivery team if you wish to have this added on. 

When arriving at your property they will ensure they have adequate access into your property interior to make the delivery as smooth as possible, you might need to remove paintings, lamps or fixtures to ensure the two delivery staff can proceed. As standard two delivery staff members will bring your furniture into the ground floor and the room of your choice unless requested otherwise. 

The couriers deliver to the ground floor only, this is a standard service included in your purchase with us. If you require an upper floor delivery they are charges applicable which need to be paid directly to the courier(s)

As standard, the two delivery staff members will leave the sofas in the protective packaging on the ground floor, they can offer an installation delivery service option which includes;

• Assembly of your sofas 
• Placing your new sofas in your desired room
• Eco-friendly recycling of the packaging

We do recommend adding this additional service to your order if you are not comfortable with the assembly of your furniture, the amount of fitting varies per sofa, so the time can vary from 5 minutes to 30 minutes. ( Please note this service is only available on the sofas )

We do not offer to recycle the old furniture you might have, you should contact your local council or a charity of your choosing. The reason we choose not to offer this service is the costs incurred, manoeuvring the old furniture out, and the hygiene aspect for our staff members. 

Pre-Order Items

Sometimes we will offer pre-order specials on our website or other platforms online, These products will go on sale with a number of weeks until they arrive with us. We do this to offer you the best prices on the latest sofa designs. We do offer estimates of arrival but due to external factors, these times may run over. If you are short on time and are working to a deadline we suggest viewing our sofas ready to deliver immediately. Please notee pre-order items are not available with any discounts or promotional offers.

Furniture from other brands

We are proud to hand pick other furniture suppliers in the UK to work with, we work with companies such as Vida Living, Flair Rugs and many more to name, you can see the range of brands we work with using the navigation bar above this. 

The items which these companies stock does vary from lighting, bedroom furniture, rugs, sofas, decor pieces, and much more. Because of the variety, the lead times can vary for different suppliers. We make every effort possible to provide accurate lead times at checkout and on our product pages.

Some of these companies do provide a direct delivery for us to ensure you receive your furniture as fast as possible, when this is the case we will provide them your details to let you know the estimated delivery date.

If we have any tracking links generated on our side we will send this over to you so you can track your items progress for peace of mind.

Free delivery

We are proud to offer free delivery on all our products across our website, this includes our own branded products, to the dining tables, rugs, decor pieces, and many more. We do this by using our own delivery fleet and our own drivers for the majority of the items. Because we maintain our own fleet of transport vehicles we have reduced the costs incurred previously by the couriers we have used in the past.

The only exception to this when we action a Scotland route, because of the additional mileage,  time which is needed, maintenance for the vehicles and accommodation costs for the drivers we have to charge £75 or more depending on location, etc. We would love to offer free delivery to Scotland as well but to keep our furniture prices low for everyone we have to charge for Scotland deliveries for the meanwhile. 

Locations further towards the cost may experience longer delivery times, such as ME, PL, TR as routes in these areas take longer to populate.

Summary

• Delivery to England & Wales is FREE
• We can deliver to Scotland but they are delivery charges applicable, this varies on your location. 
• We DO NOT Deliver to Northern Ireland, Channel Islands, Isle of Man, Isle of Wight or Highlands.
• Delivery will be booked in after your order (please allow a few days for this, this varies on location )

Failed delivery

In the rare occasion that you miss your delivery after accepting and confirming your delivery date and time slot, you will be liable to pay up to £150 for the re-delivery of your items, the cost can vary up and down depending on the size and quantity. 

E.g

• If you miss the delivery of a rug, they should make another attempt of delivery at no extra charge to yourself
• If you are absent for the delivery of your bedframe order, the courier we use should make another attempt free of charge
• If you are not present for the delivery of your sofa order, after confirming delivery with our office you will be liable to cover the costs for a re-delivery, this is to cover the costs incurred by us having to do two journeys and prolonging other deliveries in that area which could have proceeded.

Return Policy

We hope you love your products but on the rare occasion you don't really love your furniture, our return guide will make it clear what happens next, this policy covers everything you buy from FurnitureInstore.

Don't want your furniture any more?

That is no problem, we accept everyone makes changes. We are happy to offer a full refund minus any courier costs incurred to us, this varies on the item size and weight. This applies to all our products as long as they are in the same condition as sold to you, this includes the packaging and items which have been assembled need to unassembled for collection.

We can process any return request by simply contacting us via a phone call, email, or letter.  You must be within your return window to process a successful return.

Not had a delivery yet?

If you have not had a delivery yet and have changed your mind about your furniture purchase, it is very simple give us a call (02476 705 600) or email and we can cancel your order without a problem. We might ask why you want to cancel your order this is done to ensure we always improving.

If you have found an identical item we retail cheaper somewhere else please let us know and we will endeavor to price match, all you need is a quote from a competitor or a website link for the same product.

Return costs

We would love to offer a free return service on the items we sell but unfortunately, this is not the situation. The return costs vary depending on the item you are returning, for example, a sofa the cost is going to be a minimum of £60 but will increase for heavier products and combination sets such as a 3+2. We will never charge more than £100 for a return request.

Smaller items will be significantly less, once again this is dependant on weight and size. 

Processing your refund

A - Overall Length ( Arm To Arm ) - 183cm

B - Overall Depth - 89cm

C - Overall Height - 71cm

D - Seat Height - Please Call Us

E - Seat Depth - Please Call Us

We make every effort to ensure the measurements are accurate but they might be a slight variance between batches. The Overall Length ( Arm To Arm ) refers to the widest point of the sofas, this varies depending on the sofa design, for example, a chesterfield arm will cause the Overall Length ( Arm To Arm ) to be greater as the arms protrude. The overall depth is from the front of the sofa to the furthest point at the back, if you are after a recliner please consider the extra space needed for reclining your sofas. The overall height is from the floor to the highest point of the sofas, this includes the feet /platform of the sofas. The seat height is very similar to the overall height, this measurement is just for the height of the seating platform which can impact your seating angle massively, this again is from the floor to the top of the seating platform, and finally, the seating depth is from the furthest frontal point of the sofas seating cushions to the back of the seating cushions against the backrest cushions